NOTICE: September 17, 2018
Firefox has pushed out an auto-update that changed the way our system works in its browser. In Jonathon's experience, the new version of Firefox (v60) is less stable than the last major release (v52), so he doesn't personally recommend it anyway.
We have therefore put together instructions below that will (a) return Firefox to a version in which HUB and BEACON work just fine; (b) use a new variant of Firefox in which HUB and BEACON also work great; or (c) switch from Firefox to Internet Explorer (NOT Edge), which is already included with Windows 10, because nothing has changed there. As of September 2018, these instructions will be included with the MEDIVIEW MOBILE installation package for new partner-clients and for re-installs.
For your convenience, we've posted the instructions below, with a brief video explaining your three simplest options:
We're working to get better at posting instructions and videos where you can easily review and share them. If you have any trouble, we're always here to help.
NOTICE: September 17, 2018
Firefox has pushed out an auto-update that changed the way our system works in its browser. Apple Safari no longer supports Silverlight at all. However, Firefox Extended Support Release version 52 for Mac does continue to support Silverlight.
We have put together instructions below that will return Firefox to a version in which HUB and BEACON work just fine. As of September 2018, these instructions will be included with the MEDIVIEW MOBILE installation package for new partner-clients and for re-installs. For your convenience, we've posted the instructions below, with a brief video explaining your three simplest options: